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Services

What we build.

No retainers required to start. No long contracts. Scoped to your business.

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Ops Audit

A diagnostic deep-dive into your current tools, workflows, and manual processes. You get a prioritized action plan with ROI estimates — whether you hire us or not.

Delivery: typically 3–5 business days
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What's included

  • 60-minute diagnostic call mapping your current tools and workflows
  • Identification of your top 3 highest-ROI automation opportunities
  • Written action plan with time savings and cost estimates
  • Tool recommendations tailored to your stack and budget

Best for: Businesses that know they need automation but aren't sure where to start or what to prioritize.

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Ops Starter Pack

Everything you need to stop doing ops manually — CRM, intake, onboarding, and follow-up, all connected and working before we hand it off.

Delivery: typically 10–14 business days
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What's included

  • CRM setup — pipeline, contacts, lead tracking
  • Intake form connected to CRM automatically
  • Booking calendar integration
  • Welcome + onboarding automation sequence
  • 1 custom workflow — you choose the highest-friction task
  • Loom walkthrough video of the full system
  • Written documentation
  • 30-day async support

Best for: Service businesses with no ops infrastructure that need everything working — fast.

Automation Sprint

One workflow, built right. We find the highest-ROI manual task in your business and eliminate it in days, not weeks.

Delivery: typically 3–7 business days
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What's included

  • Scoping call to identify the highest-ROI workflow
  • Build and deploy 1–2 focused automations
  • Full documentation + Loom walkthrough
  • 2-week async support

Best for: Businesses that already have tools but have one major manual process to eliminate.

AI Ops Integration

Claude AI integrated directly into your business workflows. Not just automation — actual intelligence in your intake, reporting, and client comms.

Delivery: scoped per project
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What's included

  • AI integrated into your existing workflows
  • Intelligent intake: AI reads submissions, scores leads, drafts responses
  • AI-powered weekly reporting from your existing data
  • Smart routing and classification of inbound requests
  • Full documentation and system training

Best for: Businesses ready to go beyond basic automation into AI-powered operations.

Ops Retainer

Keep growing your ops stack month over month. New builds, fixes, and expansions without starting from scratch each time.

Ongoing — cancel anytime
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What's included

  • Up to 15 hrs/month: new builds, fixes, and expansions
  • Automation monitoring and maintenance
  • Monthly 30-min strategy call
  • Priority async support

Best for: Clients who want a consistent ops partner to keep growing their infrastructure.

FAQ

Common questions

Do I need to be technical to work with you?
No. We build the system, document it in plain language, and walk you through it on video. You just need to know your business — we handle the rest.
How long does a project actually take?
It depends on the scope, but most builds ship within one to two weeks. Automation Sprints are typically faster. We move quickly by design — scope is agreed before we start, so there are no surprises.
What tools do I need to already have?
Nothing is required upfront. We'll tell you exactly what you need during the discovery call — most of it is free or very low cost.
What if something breaks after handoff?
Every project includes async support after handoff. If you run into questions or issues once you're live, we're reachable and we'll work through it with you.
Can I start small and expand?
Yes. Most clients start with an Ops Audit to see the roadmap, then move to an Automation Sprint to see the results, then expand to the full Ops Starter Pack. There's no pressure to buy more than what you need right now.
How do payments work?
50% upfront to begin, 50% on delivery. Payments are processed securely through Stripe.

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Not sure which service fits?

Book a free 30-minute call. We'll look at your business together and tell you exactly what makes sense — and what doesn't.

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No obligation. We'll tell you if it's not a fit.